What does Michaela do at Lucro?
As Practice Manager, Michaela oversees the day-to-day running of the practice, supports colleagues and helps keep clients updated with clear next steps.
Meet the people behind Lucro
Practice Manager
Looking after the details. Looking after people.
Michaela looks after the day-to-day running of Lucro, supporting the team and helping clients feel informed and looked after. With more than ten years’ experience in financial services, she understands how much the small things matter: a clear update, a practical answer and someone who does what they say they will.
Getting to know Michaela
A clear next step makes all the difference.
When something needs sorting, Michaela is someone the team can turn to. She keeps an overview of what’s happening, thinks ahead and picks up on details that could otherwise cause delays.
For clients, her approach starts with listening. If someone is worried, confused or waiting for an update, she takes time to understand what’s behind the question before finding out where things stand.
If she doesn’t have the answer straight away, she explains what happens next and when they can expect to hear from her. Following through matters.
“People should feel as comfortable asking a small question as they do discussing something important.”
Michaela Mutch, Practice Manager
Beyond the job title
A long dog walk. A pub lunch. Preferably some sunshine.
Away from work, Michaela enjoys exploring new places, Pilates and spending time with family. A good weekend involves a long dog walk followed by a pub lunch.
She describes herself as quiet in social settings, with plenty of destinations on her travel wish list and an enthusiasm for summer that needs no explanation.
Her coffee order? A caramel latte, unless a white chocolate matcha is on offer.
In three words: warm, caring and dependable.